Since we don’t have an ability to exclude this newline in BES 6.0 (will be in the next version though), this mechanism will not work. You are correct that we have a solution to ignore registry values using this mechanism, but unfortunately, McAfee also includes newline characters in the registry value (and the way they do it appears to not supposed to be allowed in a reg_multi_sz, which you can see by trying to create the same value in regedit). Has anyone gotten this setting to work correctly? Do I need to include the entire path, or would something like “\UpdateDir ” work?īy the way, i am aware of the “Restart Needed - Triggered by a BES Action” and “Restart Needed - Not Triggered by a BES Action” fixlets, but the problem is if an action is sent to a client while it is in the restart needed state caused by McAfee, then it will always report that it was triggered by an action even though the action doesn’t actually need a reboot.
I set this setting to “C:\Documents and Settings\All Users\Application Data\Network Associates\Common Framework\UpdateDir C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\UpdateDir ” and the clients still seem to be reporting back as pending restart.Īm I doing something wrong? I have checked the pendingfilerenames registry key to confirm that this is the only thing that is requesting a reboot. McAfee says this will be fixed with the new CMA agent, but we want to fix this problem in the meantime.īES KB article that says you can add custom setting named “_BESClient_ActionManager_PendingRestartExclusions” that will tell the agent to ignore certain folders when checking if a reboot is required.ĭepending on when McAfee was installed, the common framework folder is either under “Network Associates”, or the “McAfee” folder of the commonappdata folder.
McAfee sets C:\Documents and Settings\All Users\Application Data\Network Associates\Common Framework\UpdateDir to be deleted on reboot every time definitions are updated. We have been seeing an issue for a while now with McAfee dat updates causing bigfix to show pending restart when one is not really needed.
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